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1. How can I speak to the Chief?

You may call during regular office hours and schedule an appointment, but your problem could probably be handled promptly by a patrol supervisor.

2. How do I compliment an Officer for a job well done?

You may call the police department at (940) 553-3311 and leave a message for the Chief of Police regarding the Professional Conduct of an Officer.

3. Why can’t I talk to the Chief about my Burglary?

The Chief will speak to citizens about their concerns, but he does not do investigations. All investigations are done by Police Officers and/or Criminal Investigation Department.

4. How does the Chief of Police give out information?

The Chief of Police is in charge of releasing information to the media and/or the public. If the Chief is not available the Lieutenant will be the Designee.

5. How do I file a complaint?

You may speak to any on-duty supervisor. The Chief is notified of all complaints after they are filed.